RadioMail Classic

If you bought RadioMail Classic

Classic remains available to existing customers. You can download it again anytime from your purchase history using the steps below.

If you also had a Forms subscription in Classic, it will not renew. You keep Forms access in Classic at no charge.

Classic no longer receives new features or updates. To help distinguish it from RadioMail 2.0, it uses a black icon by default. You can change the icon in Settings > About if you prefer another color.

The Classic help archive remains available for operators who continue to run Classic.

How to re-download Classic

RadioMail Classic is no longer listed in App Store search, but if you previously purchased it, you can install it again from your account.

1. Go to the App Store and open Account (tap your avatar in the top right).
2. Open Apps & Purchase History.
3. Open Your Apps.
4. Scroll to RadioMail Classic and download it on your device.

RadioMail 2.0 is a new app

RadioMail 2.0 is a brand-new app, not an update to Classic, so Apple treats it as a separate purchase. A Classic purchase does not carry over, which is why restoring purchases in 2.0 comes up empty for Classic customers.

Moving to 2.0 is optional. You can keep using Classic for as long as it works for you. Keep in mind that Classic will no longer receive new features or regular bug fixes, and future iOS releases may eventually introduce compatibility issues.

If you do move, download RadioMail 2.0 from the App Store and follow the setup instructions. To bring your emails along, export them from Classic and import them into 2.0.

Using 2.0 on more than one device

Once you buy RadioMail 2.0, you can use it on your other iPhones, iPads, and Apple silicon Macs at no extra cost, as long as each one uses the same Apple Account for App Store purchases. A subscription or one-time purchase carries over to every device signed in to that account.

On each device:

1. Go to Settings > [your name] > Media & Purchases and make sure it shows the same Apple Account you bought with.
2. Open RadioMail 2.0 and tap Restore Purchases.

If another device shows a trial

If an iPad or another device still shows a trial after you bought 2.0, it is usually one of these:

• The device has not picked up your purchase yet. Fully quit RadioMail 2.0 (swipe it up and away in the app switcher), then open it again so it can download the receipt from the App Store. Or open the app and tap Restore Purchases.
• The app on your other device is RadioMail Classic. Classic and RadioMail 2.0 are separate apps with separate purchases, so a Classic purchase does not unlock 2.0.
• The two devices use different Apple Accounts for purchases. On each device, go to Settings > [your name] > Media & Purchases and check that it shows the same account. This can be different from your iCloud account.

To see what you have on your iPhone, go to Settings > [your name] > Subscriptions. If RadioMail 2.0 is not listed there and you did not make a one-time purchase, your iPhone is probably on the trial too.